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TECHNICAL RESOURCES CENTER
Need help with setting up Workplace, managing domains or other technical info? Look no further.
Getting Started
Just launched Workplace and not sure what to do next? We've got everything you need right here.
Technical Resources
You don't have to be an IT genius to launch Workplace, but if you are then these technical resources are for you.
In-depth hubs
Our resource hubs will help you master some of Workplace's most popular features and embrace new ways of working.
Help Center
Find step-by-step instructions and answers to frequently asked questions.
Set up Guides
From adding a domain to inviting users, follow this step-by-step guide to set up your Workplace.
Domain Management
Find out why domain management matters - and how to do it properly.
Workplace Integrations
Discover how to bring all your tools together. Something missing? Learn how to build your own integrations.
Account Management
Keep your Workplace up to date by creating, maintaining or deactivating user accounts.
Authentication
Make sure you only give access to the right people by integrating with your current identity solutions.
IT Configuration
Learn how to keep Workplace running smoothly with info on networks, email whitelisting and domains.
Account Lifecycle
Understand the process of inviting members of your organization to claim their accounts.
Security and Governance
Get the lowdown on how we keep your people and information safe on Workplace with added technical terminology.
Workplace API
Learn how you can automate and integrate your custom solutions with Workplace using our API.
Live Video resources
Looking to use Live Video to transform your Town Halls? This is the place to get tips, guides and practical insights.
Knowledge Library resources
Wish your intranet was a little more inspiring? Use these Knowledge Library resources to get started.
Working from Home with Workplace
So you've embraced remote work - now what? Stay on top of your game with these guides, videos and customer stories.
New rules of engagement
Turn hybrid teams into high-performing teams by learning more about the new rules of employee engagement.
Getting started
From launching Workplace to paying for it, learn more about those crucial first steps.
Using Workplace
This is where we reveal the hidden depths Workplace has to offer with tips and info on key features.
Managing Workplace
Got a specific question about managing content, data or employees? This is the place to ask it.
IT and Developer Support
Looking for answers to more technical questions about security, integration and the like? Start here.
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                                    IT Configuration

                                    Be sure everything around IT works smoothly for Workplace.

                                    Overview

                                    At a minimum, deploying Workplace at your company involves provisioning user accounts and choosing an authentication method. Beyond these steps, there are a number of additional configurations to ensure a successful Workplace deployment.

                                    Domain Management

                                    To be sure all your employees will only belong to the community you manage and can't be added as users to other Workplace instances, verify all the email domains your employees are going to use to access with Workplace.

                                    Read more in the Domain Management guide.

                                    Email Deliverability

                                    Can all Workplace emails (in particular invitation emails) reach your employees? Workplace will send your users emails about account activity and content. It is essential that emails sent by Workplace are not blocked by your organization's email infrastructure.

                                    Read more in the Email Deliverability guide.

                                    Networking

                                    To use Workplace, it's crucial to ensure that Workplace's service endpoints can be reached by your users on your corporate network. This may require some change management at proxy and network level for your company.

                                    Read more in the Networking guide.