This guide describes Username and Password authentication in detail. Every user account that needs to sign in to Workplace must have a unique username associated with that account, and a password separate from any passwords they use on Facebook.
Password ManagementReset password as an admin
Resetting password as an Administrator
To reset account passwords, log in as an Administrator who has the permission to add and remove accounts. Once you're logged in you can complete the following steps to reset an account password:
The user will have their credentials reset and a claim email will be sent to them to set up a new password.Reset password as a user
Resetting password as a user
Users can reset their password by following the next steps.
Forgot your password?
If you forgot your Workplace password, the easiest way to reset it is:
Passwords are required to be complex and at least 8 characters long. They can't contain known dictionary words or common easy-to-guess passwords.
If users enter their password incorrectly more than 20 times, they will be locked out of their account for a period of time before they can retry.
There is currently no way in which Admins can set a default password for Workplace accounts.